Employing through an EOR is one of the fastest ways to build a team in a new country. It covers compliant contracts, payroll, and tax filings without the cost or time of setting up a local entity.
But in India, that’s only the starting point.
Once an offer is signed, you still face long notice periods, India‑specific paperwork, and multiple steps that have to move forward locally – steps that most global EOR platforms are not built to handle.
If you don’t have your own team on the ground, these gaps don’t stay invisible for long. They slow down onboarding, leave new hires waiting, and pull founders back into work they assumed was covered.
This post breaks down where those gaps appear and what to ask an EOR before you sign, so you can avoid costly delays when you build your team in India.
No one owns what happens during notice period
In India, an offer letter going out isn’t the end; it’s the start of a long window where things can quietly stall.
During that time, several steps need to move forward before the hire is ready to start:
- background verification (education, employment history, criminal checks),
- contract countersignatures,
- tax ID and bank details,
- and vendor steps like workspace or equipment readiness
On paper, the hire has accepted. In practice, all of these steps still need to be chased and closed.
Most global EOR platforms, like Deel, Remote, and Oyster, treat this period as self‑service. Their portals expect the hire to upload documents and follow prompts on their own.
There’s usually no India‑based coordinator checking progress, nudging vendors, or keeping the hire engaged during those weeks.
Why this matters:
With long notice periods, plenty can go wrong quietly. A hire may delay paperwork, get caught in counter‑offers, or disengage completely. Founders often only find out when the start date arrives and the hire isn’t ready.
How India‑focused providers work:
- TeemGenie runs background verification end‑to‑end, follows up with vendors directly, and stays in regular contact with the hire through the entire notice window.
- Wisemonk offers similar local follow‑through with a named coordinator.
Questions to ask any EOR upfront:
- Who engages with candidates during the notice period?
- Do you handle background checks and vendor steps end‑to‑end?
- How will I be updated on progress before Day 1?
Workspace, equipment, and local setup are not included by default
Most global EOR platforms make it clear in their own documentation: their scope stops at compliance and payroll.
Hardware, monitors, or even a desk in a coworking space are not part of the base plan.
That means you, or someone in your team, would need to:
- source laptops and accessories,
- handle shipping, customs, and replacements,
- arrange a workspace or home‑office setup,
- and troubleshoot when vendors or deliveries stall.
If you’re operating from another time zone, even a delayed laptop can block a new hire from getting started. Or it might pull in your India lead, inevitably forcing them to coordinate with vendors and troubleshoot logistics instead of focusing on their core priorities.
That might be manageable if it happens once.
But most global platforms route these issues through general ticket queues, which means scaling a larger team without local execution support quickly becomes unmanageable.
How India‑focused providers work:
TeemGenie takes ownership of these steps as part of its EOR offering:
- laptops and accessories are procured locally and delivered ready for Day 1,
- workspaces or home‑office setups are managed end‑to‑end,
- GST on those purchases is absorbed within the service so you’re not managing credits or leakage.
Why this matters:
Your first hires need to be productive immediately. Delays in hardware or workspace setup cost time and signal poor experience. An EOR that manages these steps locally removes that risk.
Questions to ask any EOR upfront:
- Who procures and delivers hardware? Is it included or a separate service?
- Will there be a local contact to handle issues with equipment or seating?
- Do they absorb GST on local purchases or will you have to bear the tax cost since you can’t claim credits without an India entity?
Support requests are routed through portals, not people.
Global EOR platforms centralize support through dashboards and ticket queues. That works well for routine payroll corrections or re‑downloading payslips, but not for the time‑sensitive steps between offer and Day 1.
Examples:
- Deel: onboarding tasks are self‑service; tickets handle exceptions and may take days.
- Remote: workspace or local issues are outside scope and route through standard queues.
- Oyster: HR advisory calls exist, but require booking slots and aren’t designed to chase vendors.
Why this matters in India:
Onboarding involves local vendors, state‑specific forms, and steps that can stall without reminders.
If a candidate hasn’t uploaded a tax ID, or a background‑check vendor needs additional documents, no one in those systems automatically flags it to you.
You only find out when the start date arrives, and the hire isn’t ready.
How TeemGenie handles it differently:
- An India‑based coordinator monitors each step, reaches out to vendors or candidates when something stalls, and escalates issues before they become delays.
- You get proactive updates instead of waiting on a ticket resolution.
Questions to ask any EOR upfront:
- If something stalls, who will flag it and follow up?
- Will I have a named contact in India, and will my hires know who that is?
- What’s the typical turnaround time for onboarding‑related escalations?
Founders don’t have visibility into what’s stalling
Most global EOR dashboards (like Deel or Remote) are built around compliance milestones, not operational detail.
You typically see statuses such as:
- Contract signed – the employment agreement is in place.
- Employee active – the start date has passed and they’re on payroll.
- Payroll scheduled – their salary is queued for processing.
Those high‑level states do not show you what’s happening underneath. For example, you won’t see:
- Whether the background‑verification vendor has flagged an education certificate for re‑check.
- Whether the new hire has uploaded their PAN or Aadhaar (India tax IDs) correctly.
- Whether a delayed step is holding up start‑readiness.
To get those answers, you usually end up raising tickets or chasing the hire yourself.
TeemGenie includes these checkpoints as part of the engagement. You see compliance status plus progress on key operational milestones: from background‑check completion to local registrations.
Local employment documentation isn’t always accessible when needed
Beyond the standard contracts and payslips, employees in India often need additional paperwork — for example, stamped employment verification letters for visa processing, or salary certificates formatted for local banks and rental agreements.
Most global EOR platforms don’t issue these by default. Platforms like Deel and Remote allow downloads for standard documents, but specific letters like visa documents require a separate request.
Some platforms instantly generate these if their policy covers it; others don’t offer them at all.
Why this matters:
Without clear guidance, employees may not know what to request or when, creating last‑minute delays for housing, visas, or financial onboarding.
TeemGenie includes documentation and visa support as part of our full‑scope service. Employees can request the specific letters they need, for housing, loans, or travel, and those requests are managed quickly and locally, instead of sitting in a generic support queue.
What to ask upfront:
- What documents are instantly available in your portal?
- Do you provide visa or loan letters, or do they require manual requests?
- What’s the turnaround time for non‑standard documents?
Conclusion
If you’re looking at India for the first time, chances are you don’t have a legal entity, local HR, or anyone on the ground to handle the moving parts.
That’s why you use an EOR: to make hiring possible without setting up an entity.
But not every EOR is built for the operational reality in India.
TeemGenie was designed as a full‑scope India expansion partner for early‑stage global startups building their first teams with:
- Full operational ownership (notice‑period follow‑through, vendor management, GST‑absorbed hardware, workspace setups, and maintenance).
- Strong employee benefits and engagement (₹30 L insurance, loan support, branding, retention programs).
- Compliance handled end‑to‑end (payroll, tax structuring, POSH, state filings).
- Single accountable team (your hires and you have one partner handling every milestone).
Ready to see how this works for your team?
👉 Book a no‑strings‑attached 15‑minute call with us and get a clear view of what building in India can look like with the right partner.